you will love your kitchen again with no mess and you make your stovetop fresh like a new one!
EASY TO CLEAN:
This Gas Stove Mat Protector is safe and very easy to clean. You can easily wipe the dust and oil on the gas range protectors in hot soapy water. What a simple and fancy tool.
SAFE AND ENVIRONMENTAL:
100% most certified BPA & PFOA free. It could let the harmful chemicals away from your family and could resist up to 500 degrees Fahrenheit.
CAN BE CUT:
The hole of stovetop covers could be trimmed with scissors to fit your gas stove properly before use.
Material: Teflon coated fiberglass cloth
Size: 27x27cm
Color: Black, Beige, Silver
Weight 4 pieces 55 grams
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OUR GUARANTEE
- We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
- If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
📧24/7/365 Customer Service.Respond to every email in 24 hours or less.Respond to every FB Message in 2 hours or less.
PAYMENT
- Payments Via PayPal® and CreditCard
- To protect consumer rights, the store uses Paypal to pay. If there is any problem with the product, you can appeal to Paypal. Please rest assured to buy!
SHIPPING
- Worldwide Express Shipping
- Email & SMS Tracking: You will receive order status updates via email
HOW TO PAY
If you want to checkout with Credit Card. Please Click Paypal and Search for ‘Pay with Debit or Credit Card’Enter your Payment details, your Billing Address, and your Contact Information.
🌏We offer Worldwide Tracked Shipping on all orders.🌎
Our goal is to offer you the best shipping options no matter where you live. Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness at all times.
Shipping and Delivery:
- Standard Delivery--Free Shipping : Over 69.99 dollars
- Deliveries are typically made Monday to Friday between 8:00am - 6:00pm
- Working days are: Monday to Friday (and do not include public holidays or weekends)
- We do not ship orders on weekends or holidays.
- Shipping: U.S. orders fulfill and ship within 1-3 business days followed by 7-10 business days transit time for most products in the store. With delays in shipping worldwide, some products may take 1-2 weeks transit time. We strive to get our customers their items in a timely manner with the current worldwide supply chain delays. Feel free to inquire about shipping times for specific products at hezizi0215@gmail.com
- Shipping methods:4PX、YunExpress、Wanb Express、UBI
Our Guarantee:
- All your orders have a 14-day money-back guarantee!
- Sometimes your orders can get lost/damaged on their journey to you. If this occurs, we will send you a replacement free of charge! Just contact our support team at hezizi0215@gmail.com and we will get in touch with you as soon as possible!
Please Note: We may ask you to send us a picture of the damaged product before shipping the replacement.
Important Remarks
- Refunds are not given on free items. However, replacements are given for items lost while shipping.
- Replacements are sent up to 7 days after receiving your item.
- For more information about refunds, please read our Refund Policy.
Tracking your order:
To track your order, we will send you all the tracking information to your e-mail.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days).
If you cannot find your tracking number, please get in touch with us at hezizi0215@gmail.com
CONTACT US
We are committed to providing customers with the best online shopping experience and satisfaction. We welcome your feedback and strive to improve the customer’s shopping experience. At the same time, we work hard to deal with your feedback. We are ready to provide customers with services that surpass everything.
If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days. Please note that the return period starts from the day you receive your order.
HOW DO I RETURN AN ITEM?
If you check that there is a fault with an item or wrong item you have received, please contact us within 14 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Returned items must be in original packaging, including any accessories, manuals, and documentation. If the condition of the product shipped back to us is not in an acceptable condition we reserve the right to not refund or exchange.
·Non-returnable items include damaged products through customer mishandling.
·Returns made without a receipt may be refused.
·The return address will be obtained after contacting customer service to obtain the returned consent.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team to start the return process. Please include the following information:
·Order number
·Proof of purchase(Order Summary)
·Video or photo of the faulty product
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product. If a return or refund is required, for this reason, the original freight and return freight shall be borne by us.
WHEN I CAN RECEIVE MY REFUND?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 3-5 business days. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Your refund will deduct the original shipping cost. At the same time, you need to bear the return shipping cost, except for damaged packages.
WHO IS RESPONSIBLE FOR THE SHIPPING COSTS?
If the product is not usable, due to our fault (such as size, improper damage, or quality problems), we will bear the freight for replacement and rescheduling of the returned product and the return, but if you purchase the product by mistake or error, you will have to bear the freight for the original shipping and return.
FAQ
How Do I Cancel An Order?
We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.
When Will My Order Ship?
Orders are usually processed and shipped within 3 working days of purchase.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 15 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
IS MY INFORMATION SECURE USING THIS SITE?
Yes, we use the latest technology to ensure your information is secure. To get more information, please read our privacy policy